Frequently Asked Questions

Everything you need to know about bringing Artisout craftsmanship into your home.

What materials are used in Artisout home products?

We prioritize sustainability and quality, using premium materials such as solid FSC-certified wood, organic linens, and hand-poured ceramics sourced from ethical artisans.

How long will it take for my order to arrive?

Standard shipping typically takes 5-7 business days. For handcrafted or custom furniture pieces, please allow 2-4 weeks for production and specialized delivery.

Do you offer international shipping?

Yes, Artisout ships to over 30 countries worldwide. Shipping costs and delivery timelines vary by location and are calculated at checkout.

What is your return policy for home decor?

We offer a 30-day return policy for most items in their original condition. Please note that custom-made furniture and final sale items are non-returnable.

How can I track my shipment?

Once your order ships, you will receive an email with a tracking number and a link to our carrier's portal to monitor your delivery in real-time.

Are your products covered by a warranty?

All our furniture pieces come with a 1-year limited warranty covering manufacturing defects in materials and workmanship under normal household use.